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Themakeuplounge.in website ('Website') are Internet based content and e-commerce portal.
Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. The makeup lounge at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of the makeup lounge , you agree to be bound by the Terms & Conditions.
The products and services available on the web Platform, and the samples, if any,that Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.
It is advised that consumers with allergies should always read a product's ingredient statement before use.
The makeup lounge strives to provide accurate product and pricing information, however errors may occur.
Prices and availability of the products and services provided or offered on the site are subject to change without prior notice and at the sole discretion of company.
Products offered as GWP (Gift with Purchase) are subjected to availability of exact variant Company reserves all rights to withdraw any ongoing offer and/or promotion without prior notice
Mode of payment - Payments for the products available on Site may be made in the following ways:
- UPI, Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
- Online payments are instant payment options and recommended to ensure faster processing of your order.
- Cash On Delivery option is available for DELHI / NCR with additional charge of 150/-
All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. The makeup lounge is not responsible for any breach of information, or inappropriate transactions.
Confirmed orders will be shipped within 24 to 48 working hours. Once shipped, they'll be delivered to you within 2-5 working days. Estimated delivery time may change due to the customer’s geographical location, shipping destination, product availability and courier partner’s delivery time & location. A delivery fee of Rs. 99 is applicable on orders below Rs. 500. And Delivery charge of Rs. 150 on cod orders of delhi /ncr.
In case of one or more defective products in your order, please register a single complaint on 9999999475 as the return/replacement will be arranged only once.
Customers are advised not to accept tampered or damaged shipments.
There may be certain orders that
The makeup lounge cannot accept, and therefore, we reserve the right, at our sole discretion, to cancel any order. Some reasons may include errors in pricing, certain issues identified by our fraud avoidance department or any order placed using a technological glitch/loophole, etc. We will notify you in case your order has been canceled fully or partially or if any additional information is required to ship your order.
Refunds are processed in a maximum of 3 to 5 working days from the date on which themakeuplounge.in cancels the order. In case of prepaid orders through Credit Card, Debit Card or Net Banking, the amount will be transferred back to the account from which it was paid. In the case of Cash-on-Delivery order, a refund cheque will be deposited in your bank account in favor of the “Billing Name” used while placing the order or an NEFT transfer will be attempted. Please note that Cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable.
This Privacy Policy outlines the makeup lounge approach to Data Protection and Privacy to fulfil its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Data which is processed by us, whether in physical or electronic mode.
By visiting the platform (Website) or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
In this Privacy Policy, the expressions ‘Personal Data’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws .
We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Data.
We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. We work to protect the security of your personal information during transmission by using encryption protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security.We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Data in line with our policies.
We keep our Privacy Policy under regular review to make sure it is up to date and accurate. Any changes we may make to this Privacy Policy in the future will be posted on this page. We recommend that you re-visit this page regularly to check for any updates.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Sai Chawla the makeup lounge customer handling team| Senior Manager themakeuploungetml@outlook.com
Phone: +91-9999999475
Time: Mon - Fri (9:00 am to 8:00 pm)
Address : B-2/40 Sector 15 Rohini Delhi 110089
All information displayed, transmitted or carried on themakeuplounge.in is protected by copyright and other intellectual property laws. This site is designed, updated and maintained independently by the makeup lounge . You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at themakeuplounge.in
If you have any questions regarding these Terms and Conditions, please email us at themakeuploungetml@outlook.com
The Offer valid on select products.
- The Offer Cannot be clubbed with another offer.
- Complimentary gifts (GWP) will not be applicable with this offer.
- The Offer is applicable only on specific collection page.
- IMP: While products listed under our clearance section are perfectly safe for usage they maybe within 12 months of the expiry of the recommended shelf life. You are requested to factor in the same while planning your purchase. Thank you for shopping with us!
